All the products in the Protek range are water-based.
However, we are also the UK distributor for Restol Wood Oil, an oil-based alternative to the Protek range
Shipping & Returns |
Prices and Availability
Shipping Policy We send parcels by courier service. We package all items to withstand damage as far as practicable. We must have a full UK address with postcode and contact telephone number. We cannot give a definite time and date of delivery and so we require instructions of where the parcel(s) can be left should no one be in.
Standard Deliveries
Please note that there may be extra charges and longer delivery times for deliveries to Scottish Highlands, Islands and any non-mainland addresses. To check which postcodes will incur addtional charges please see the table at the bottom of this page.
Returns Policy
You have the right to cancel within seven days of placing an order with us, or seven days of receipt of the goods (whichever is the longer). If your order is cancelled prior to goods being dispatched, you will receive a full refund. Credit notes will be issued for merchandise returned in saleable condition within 30 days. We cannot accept returns for refunds, exchanges or gift vouchers without proof of purchase. For returns by post the sender is liable for the postage charges and the risk of damage to the goods.
Please unwrap your order immediately upon receipt and inform us of any issues with your order immediately. With damaged or missing goods we must have notice within 48 hours of delivery. We cannot accept liability for goods damaged claimed for after this period. All goods are inspected prior to shipping; damage in transit is the responsibility of the carrier. If you notice damage to the packaging, note this on the delivery receipt, save all packaging materials and damaged products. Contact us immediately and we will file a claim on your behalf and replace or issue a credit note for damaged goods.
Delivery Disclaimer
Technical Questions If you have any questions or need help with any aspect of your Protek Wood Stains including preparation, application or cleaning please refer to the relevant web pages or telephone us on 01749 344697 or send us an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it our staff are happy to offer advice and tips.
Post & Packing Price List UK mainland deliveries, excludes Highlands and Islands.
*Some orders are taking up to 10 working days where we need to manufacturer more paint in specific colours but we are working on this lead time daily.
N.B. Deliveries are not made on Public or bank holidays.
Highlands and Islands
|